Privacy Policy

1. Information We Collect

Depending on how you interact with JMORR, we may collect information such as:

Contact Information

• Name
• Company name
• Email address
• Telephone number
• Business address
• Mailing address

Delivery Information

When you request courier services, we may collect information necessary to complete the delivery, including:

• Pickup address
• Delivery address
• Delivery instructions
• Package description
• Package size or weight
• Delivery date and time
• Recipient information
• Special handling instructions
• Proof-of-delivery information

Business Information

Corporate customers may provide:

• Company information
• Billing information
• Purchase order information
• Vendor information
• Authorized contact information

Website Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of website visits

2. How We Use Your Information

JMORR may use information we collect to:

• Respond to inquiries
• Provide quotes
• Schedule deliveries
• Complete deliveries
• Communicate with customers
• Provide proof of delivery
• Process invoices and payments
• Manage corporate accounts
• Improve our website and services
• Respond to customer service requests
• Maintain business records
• Prevent fraud or misuse
• Protect the security of our systems
• Comply with applicable laws and legal obligations

We will use personal information consistently with the purposes described in this Privacy Policy and with the promises JMORR makes to customers.

3. Delivery Information

Because JMORR is a courier company, customers may provide information about packages, pickup locations, and delivery recipients.

JMORR uses this information primarily to:

• Complete the requested delivery
• Communicate with the customer
• Confirm pickup and delivery
• Address delivery issues
• Provide proof of delivery
• Meet contractual obligations

Customers should not provide JMORR with information that is unnecessary for the requested service.

4. Medical And Health-Related Information

JMORR may eventually provide specialized medical courier services.

However, JMORR will not represent that it is authorized or qualified to transport regulated medical materials, specimens, pharmaceuticals, or other restricted materials unless the company has completed the applicable training, insurance, contractual, operational, and legal requirements.

If JMORR receives health-related information in connection with a service, it will handle that information according to the requirements applicable to the service and information involved.

5. How We Share Information

JMORR may share information when reasonably necessary to operate the business and provide requested services.

This may include sharing information with:

• Authorized JMORR drivers
• Employees
• Contractors or service providers, when appropriate
• Technology providers
• Payment processors
• Accounting or professional service providers
• Corporate customers and their authorized representatives
• Government agencies or law enforcement when legally required

JMORR does not sell customer personal information as a business practice.

6. Service Providers

JMORR may use third-party companies to help operate portions of its business or website.

These may include providers for:

• Website hosting
• Website forms
• Email
• Analytics
• Payment processing
• Scheduling
• Accounting
• Customer relationship management
• Dispatch or delivery software

Those providers may process information according to their own privacy practices and applicable agreements.

7. Cookies And Analytics

The JMORR website may use cookies, analytics tools or similar technologies to understand website traffic and improve website performance.

If JMORR uses analytics or advertising technologies in the future, this Privacy Policy may be updated to explain those practices.

8. Data Security

JMORR takes reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, misuse, loss or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Customers should avoid sending sensitive information through ordinary website forms or email unless JMORR specifically requests it through an appropriate secure method.

9. Data Retention

JMORR may retain information for as long as reasonably necessary to:

• Provide services
• Maintain business and accounting records
• Resolve disputes
• Enforce agreements
• Meet legal obligations
• Maintain appropriate corporate records

Retention periods may vary depending on the type of information and the reason it was collected.

10. Children's Information

The JMORR website is intended for a general audience and is not directed toward children.

JMORR does not knowingly collect personal information from children through the website for purposes requiring parental consent.

11. Links To Other Websites

The JMORR website may contain links to third-party websites.

JMORR is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policies of those websites before providing personal information.

12. Your Information Choices

Depending on applicable law, you may contact JMORR to:

• Ask about personal information we maintain
• Request correction of inaccurate information
• Ask questions about how information is used
• Request deletion where legally appropriate

Certain information may need to be retained for legal, accounting, contractual or operational reasons.

13. Changes To This Privacy Policy

JMORR may update this Privacy Policy from time to time.

When changes are made, JMORR will update the "Last Updated" date at the top of this policy.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

Questions regarding this Privacy Policy may be directed to: